Interview Training

"The Must Have Skill"

Interview training may be the best investment you ever make in yourself and your company. No other single skill has a greater impact on your personal success than your ability to choose successful employees.

The reason you hire people is to have them satisfy specific business needs. You get a positive return on the transaction when the person quickly and effectively solves your business problem. The better the person you hire, the greater your return.

And, when you do make a hiring mistake, the cost can be off the charts both in terms of time and money. And that is not to mention the personal anguish you suffer.

Everyone in a management position should learn how to interview and select employees. Trial and error doesn't work so you are best to invest in interview training.

Here are the issues you need to address if you are going to get bring in the best solution.

Format

There are many options to choose from.

• Reading a Book
• Web-based Live Training
• Self-paced E-Learning
• Live Training Workshops

The first decision is to determine what format you prefer. One thing to consider is which format is best you and/or your team's learning style. Some people do fine in a self-paced environment while others need the structure of the classroom.

Budget

Next, determine your budget. Each format has a different cost structure. Live classroom training is frequently the most expensive descending in order to simply purchasing a book.

Please note, this is one of the most important investments you can make. Don't let your decision be dictated purely by cost. The long-term value of this investment is huge.

Interview Training Models

There are a number of different interviewing models. They include but are not limited to:

• Behavioral-based
• Competency-based
• Structured
• Functional
• Chronological

Each model has it's own strengths and weaknesses. However, if you are looking for a recommendation, behavioral-based interview training has the best track record of success. For a complete discussion of the behavioral model, see the article on the behavioral interview.

Choose a Vendor

Once you have decided on the model you want to pursue, choose the vendor you want to work with. The options are numerous. Everything from single practitioners to large multi-national training firms are available.

You can seek recommendations from business partners, industry associations, etc. Be sure to check references and make certain the provider has a track record of delivering effective solutions.

Measure Effectiveness

Your goal is to get the best return possible on your investment. With this type of training, the return is measured by two metrics.

The first is the quality of your new hires. You measure this by analyzing how well the person satisfies the business problem they were hired to address. For a sales person, how quickly do they bring in revenue? For an administrative person, how effectively are they performing the assigned tasks? The better your hires, the better they are performing.

The second measure is turnover. Hire better people and they not only perform better but they stay longer as well.

Keep track of these two metrics to determine the effectiveness of the training.

In conclusion. interview training can be one of the best investments you make. Get better at hiring employees and many of your problems disappear.

The program we have always recommended is Selecting Winners.

Return From Interview Training To Interviewing